Be customer-first, not product-first – what exactly does this mean? In the modern business landscape, this means a shift in focus. For too long, product development and customer interface have been disconnected. Organisations have focused on developing products they feel comfortable with and that they want to bring to market.
The concept of work life balance seems to be based on a concept of an eight-hour working day that had its origins when, on April 21, 1856, stonemasons at the University of Melbourne marched to Parliament House to push for an eight-hour working day.
Implementing modern technology solutions in your practice can help refine business systems and processes, and simplify, automate, or eliminate activities. Furthermore, it enables access to timely and accurate data to empower decision-making capabilities.
Many fear that technologies such as robotic process automation will be the end of the profession as less labour is needed for many tasks. But the reality is that attracting and retaining talent today has never been harder, partly because kids are not attracted to the repetitive nature of work in an accounting firm.
Whether your business sells to business customers or direct to consumers, your company’s potential for success within a globalized, ever-more-competitive digital marketplace, lies in its power to resonate deeply with the people buying and using your product.
Accountants can no longer shirk away from being technology consultants alongside their traditional role as tax and accounting advisers, according to one trainer.
Work-related stress is a growing issue in Australia, affecting approximately 21 per cent of people who are taking time off work each year because they felt stressed, anxious, depressed or mentally unhealthy. Mental workouts can help, says a doctor specialising in self-awareness, meditation and emotional intelligence.
Smarter SMSF co-founder and chief executive Aaron Dunn told a recent webinar accountants and advisers should consider how potential policy changes to super by a Labor government could impact on their clients and plan accordingly.
The latest developments in automation will remove the need for accountants to spend time on repetitive, transactional work, and allow them to make full use of their other skills.
A one-size-fits-all approach just doesn’t cut it in today’s advice climate. A more tailored advice process means a more individualised service and you and your clients will be better off for it.
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