While in the past, the accountant was working up to 80 hours a week, he now concedes that “working harder is not always the smartest… you don’t need to give up your entire life to make a business happen and [be] successful”.
It’s not so long ago that we had to personally engage with customers to communicate, either via phone or face-to-face. Writing a letter was the last resort, it had to be delivered by the post.
The former CEO of Covey Leadership Center has outlined why facilitating trust amongst staff is integral to the health and wellbeing of individuals within the workplace.
Over the past 5 weeks, Ron demonstrated why he is so well respected and appreciated in the accounting, financial, technology and SMSF community.
Be customer-first, not product-first – what exactly does this mean? In the modern business landscape, this means a shift in focus. For too long, product development and customer interface have been disconnected. Organisations have focused on developing products they feel comfortable with and that they want to bring to market.
Whether your business sells to business customers or direct to consumers, your company’s potential for success within a globalized, ever-more-competitive digital marketplace, lies in its power to resonate deeply with the people buying and using your product.
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