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BGL National Winner of the 2024 Australian Achiever Awards

By BGL Update, CultureNo Comments

BGL is the National Winner of the 2024 Australian Achiever Awards for remarkable services in Information and Communications Technology Services

“This is an incredible achievement and acknowledgement of the BGL team,” said BGL’s Chief Executive Officer, Daniel Tramontana. “This marks BGL’s 20th Australian Achiever Award and I am incredibly proud of our team. It is a testament to our unwavering commitment to delivering exceptional experiences and customer service to our clients”.

Australian Achiever Awards are an independent award system based on customer assessments. The award system focuses on eight criteria: Time-related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. 

The award includes special recognition for Andrew Paszko, Simple Invest 360 Product Manager, Andrew Perera, Business Analyst and Daniel Tramontana, CEO for their excellent customer service.

“I am grateful to have been listed as one of the special recognitions, but this is truly a team effort”, added Tramontana. “Our achievement of winning the national title for 2024, along with our exceptional customer satisfaction score of 99.60%, underscores the dedication and hard work of the entire BGL team. This recognition is a testament to our commitment to delivering outstanding service and reflects the ongoing support of our valued clients and partners”.

Accompanied by glowing client testimonials, the award highlights BGL’s exceptional customer service.

“I am a long-term customer of BGL Corporate Solutions and I have taken up more of their services in the last two years,” a customer of BGL said. “They go above and beyond the normal levels of service I expect from an information technology business…The team have excellent communication skills and are enjoyable to deal with.”

Another customer said, “They are knowledgeable and a pleasure to deal with. Everyone is always helpful, polite and friendly. They are active and forward-looking and continually develop their software. The Regtech and Masterclass functions are excellent”.

May 16, 2024
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BGL named one of Australia’s Best Workplaces™ for Women

By BGL Update, CultureNo Comments

BGL is proud to announce it has been included on Australia's Best Workplaces™ for Women List for the second consecutive year.

Presented by Great Place to Work®, this recognition highlights BGL’s commitment to fostering equality in the workplace and ensuring all employees feel safe, heard, challenged and valued. BGL is one of only 50 organisations featured in the 2023 Australia’s Best Workplaces™ for Women List following a survey of over 40,000 women in Great Place To Work® Certified™ organisations.

“This is a fantastic achievement for BGL and my heartfelt thanks goes to every team member for making BGL a fantastic workplace,” said Daniel Tramontana, BGL’s Chief Executive Officer. “I would also like to give special thanks to our outstanding People and Culture Team led by Nadine Freitag, who has been a driving force in strengthening, maintaining and developing our workplace culture.”

Watch our interview with Adriana Cavallo, Head of Customer Experience (APAC) at BGL Corporate Solutions.

“At BGL, we have worked really hard to create a safe place,” continued Tramontana. “We have created an environment where people can be heard and supported, where people feel safe to express their opinions without bias or judgement. This has been instrumental in us building a strong culture that lives and understands diversity and inclusion.”

Nadine Freitag, Head of People and Culture at BGL, said: “Congratulations to BGL and all companies featured on Australia’s Best Workplaces™ for Women List! We’re proud to celebrate our commitment and contributions to creating an inclusive and supportive environment. This announcement will only continue to motivate us as we continue on this journey as a team. So, thank you to our wonderful employees, leaders and People and Culture team for making this possible.” 

BGL has achieved several milestones in recent years, including accreditation as a Mental Health First Aid Skilled Workplace, Great Place to Work® Certification™ and recognition as the 6th best technology workplace in Australia and New Zealand in the 2021 AFR BOSS Best Places to Work List. With the support of Joel Clapham, Founder and Chief Mental Health Champ at Hearten Up, BGL has also trained 53 staff members to become accredited Mental Health First Aiders.

If you would like to join the BGL Team, check us out at www.bglcorp.com/careers

About Great Place To Work

As the global authority on workplace culture, Great Place To Work brings 30 years of ground-breaking research and data to help every place become a great place to work for all. Their proprietary platform and For All Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces List.

November 15, 2023
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Introducing the BGL Executive Team!

By BGL Update, CultureNo Comments

Today is a great day!

It is with much delight that I get to present to you the BGL Executive Team.

The BGL Executive Team comprises of 7 individuals of the highest calibre that will continue to deliver on the strategic and operational requirements of BGL. With a combined experience of 123 years, our products, clients and team could not be in better hands. Let me take a moment to introduce each of them. Here goes:

Nadine Freitag, People & Culture Manager at BGL
Nadine has been instrumental in building people and continuing to strengthen the BGL culture. Nadine has an amazing can-do attitude with an extraordinary commitment to the betterment of BGL. Nadine’s attitude and approach represent everything that makes BGL great.

Adriana Cavallo, Head of Customer Experience (APAC) at BGL
Loved and admired by countless in the industry, Adriana has had exposure to many parts of the BGL business, excelling in all areas. A focused and committed individual who is customer and experience-obsessed and is instrumental in delivering the BGL value proposition. Adriana’s journey is an example and inspiration to countless.

Warren Renden, Head of CAS 360 at BGL
With a relentless focus on product, team and client experience, Warren exceeds client expectations and industry standards. The work of Warren has touched thousands of BGL users. Passionate and determined in every sense, Warren is regarded as one of the industry greats. Warren represents BGL and advocates for clients across multiple external boards.

Jeevan Tokhi, Head of Simple Fund 360 at BGL
Jeevan is an inspiring individual with a broad range of experience who has the incredible capacity to make the complex simple. Jeevan is a strategic thinker with an incredible ability to deliver exceptional outcomes. Jeevan is respected in the industry for his profound impact, knowledge and professionalism. According to him, he is also one of the best-looking in the industry 😆

Ashley Avileli, Chief Technology Officer at BGL
Ashley joined BGL as an IT Administrator and is the most complete and knowledgeable IT professional that I know. Admired and respected for his can-do approach, Ashley and his team keep the BGL engine running—the backbone of BGL. We wouldn’t be where we are today without him.

Ron Lesh, Founder and Managing Director of BGL
Having started BGL in 1989, Ron’s impact and contribution in and across the industry continue to be profound. Ron’s commitment to building great products together with great people, teams and culture has been key to BGL’s success.

Daniel Tramontana, Chief Executive Officer at BGL
Well, this is awkward. I can’t get away with not including myself here. All I will say is that I am a grateful and passionate individual who loves all things BGL – products, clients and people.

As we venture into the next season of BGL, we are super excited about the opportunities ahead. We will continue to build great products. We will always do our best to deliver exceptional client experiences and moments.

We will do this with the highest level of gratitude and respect for the countless clients (some across 4 decades) who continue to support us with an unwavering belief that inspires us to be the best version of ourselves.

Thank you! ❤️

June 23, 2023
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