Culture

“This is an incredible achievement and acknowledgement of the BGL team,” said BGL’s Chief Executive Officer, Daniel Tramontana. “This marks BGL’s 20th Australian Achiever Award and I am incredibly proud of our team. It is a testament to our unwavering commitment to delivering exceptional experiences and customer service to our clients”.

Australian Achiever Awards are an independent award system based on customer assessments. The award system focuses on eight criteria: Time-related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. 

The award includes special recognition for Andrew Paszko, Simple Invest 360 Product Manager, Andrew Perera, Business Analyst and Daniel Tramontana, CEO for their excellent customer service.

“I am grateful to have been listed as one of the special recognitions, but this is truly a team effort”, added Tramontana. “Our achievement of winning the national title for 2024, along with our exceptional customer satisfaction score of 99.60%, underscores the dedication and hard work of the entire BGL team. This recognition is a testament to our commitment to delivering outstanding service and reflects the ongoing support of our valued clients and partners”.

Accompanied by glowing client testimonials, the award highlights BGL’s exceptional customer service.

“I am a long-term customer of BGL Corporate Solutions and I have taken up more of their services in the last two years,” a customer of BGL said. “They go above and beyond the normal levels of service I expect from an information technology business…The team have excellent communication skills and are enjoyable to deal with.”

Another customer said, “They are knowledgeable and a pleasure to deal with. Everyone is always helpful, polite and friendly. They are active and forward-looking and continually develop their software. The Regtech and Masterclass functions are excellent”.

“At BGL, we have worked really hard to create a safe place,” continued Tramontana. “We have created an environment where people can be heard and supported, where people feel safe to express their opinions without bias or judgement. This has been instrumental in us building a strong culture that lives and understands diversity and inclusion.”

Nadine Freitag, Head of People and Culture at BGL, said: “Congratulations to BGL and all companies featured on Australia’s Best Workplaces™ for Women List! We’re proud to celebrate our commitment and contributions to creating an inclusive and supportive environment. This announcement will only continue to motivate us as we continue on this journey as a team. So, thank you to our wonderful employees, leaders and People and Culture team for making this possible.” 

BGL has achieved several milestones in recent years, including accreditation as a Mental Health First Aid Skilled Workplace, Great Place to Work® Certification™ and recognition as the 6th best technology workplace in Australia and New Zealand in the 2021 AFR BOSS Best Places to Work List. With the support of Joel Clapham, Founder and Chief Mental Health Champ at Hearten Up, BGL has also trained 53 staff members to become accredited Mental Health First Aiders.

If you would like to join the BGL Team, check us out at www.bglcorp.com/careers

About Great Place To Work

As the global authority on workplace culture, Great Place To Work brings 30 years of ground-breaking research and data to help every place become a great place to work for all. Their proprietary platform and For All Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces List.