BGL has been recognised for Australia’s Best Customer Service in the category of computer systems, software and internet services in the 2020 Australian Achiever Awards.
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Jess has been a BGLer for an incredible 8 years and is an essential part of the Client Success team!
I hope this was as a result of lobbying by the accounting bodies.
When I last spoke to the ATO, I was told the accounting bodies supported the ATO position of asking each tax agent to apply for extensions. What changed their minds ?
I called out the previous ATO position as stupid.
It is nice to see the ATO eventually agreed!
“It’s great to have Cointree as part of the BGL Ecosystem”, says Ron Lesh, BGL’s Managing Director. “Cointree provides outstanding cryptocurrency exchange experience and is a go-to for many Australians buying, selling or trading cryptocurrency especially first-time traders. This is a great opportunity for Simple Fund 360 clients to add a new class of assets to their portfolios.”
“We are excited to be the first exchange to join the BGL Ecosystem”, says Jess Renden, Cointree’s Head of Operations. “With cryptocurrency continuing to grow in popularity globally as an alternative asset class, our partnership with BGL continues Cointree’s goal of making crypto easy, fast and safe for everyone. The integration joins our suite of tax tools and makes it easy for Australians to meet their SMSF reporting obligations.”
The new integration with Cointree will keep track of all relevant CGT and crypto trading events for an SMSF. Clients can easily download a transaction file from Cointree’s platform and import into Simple Fund 360 by using the BGL File Import in the Wraps and Platforms screen.
“At BGL, we are a strong advocate of developing ecosystem partnerships that establish a better way for our clients to work with their clients. Partnering with Cointree is an example of two leading technology providers collaborating to create new opportunities and for the benefit of both our clients”, adds Lesh.
BGL currently has over 350 partners as part of our Ecosystem.
About Cointree
Cointree is a digital currency exchange here to make cryptocurrency easy for everyone. Founded in Melbourne in 2013, we are one of Australia’s leading exchanges. We are an Australian Blockchain Industry Awards 2019 finalist for best digital currency exchange and members of Blockchain Australia. Cointree is on a mission to educate and excite Australians about digital currencies, providing all the vital tools to buy, sell, trade, pay bills, and grow their investment portfolios.
Cointree is a registered digital currency exchange with AUSTRAC (the Australian Government regulatory and monitoring body for AML/CTF) and a partner of the not-for-profit Blockchain Centre.
Jeremy has been a BGLer for an incredible 8 years and is an essential part of the CAS 360 team!
In a matter of weeks, we adapted our software to meet our clients’ changing needs and improve their experience; implemented innovative ways to keep our teams connected and productive; and sought out ways to help the community. Now, we want to share what we’ve learned so far in hopes that it might help you during this transition. Here are some tips from the BGL team to help you nail WFH:
Plan the day and week ahead – set goals and keep track of them
Everyone has their own way of planning their time, however, one great tip is to get into the habit of writing your to-do list for the day and week ahead. Also, consider your most difficult tasks and try to get them out of the way as early as possible to avoid procrastination. Using Project Management platforms such as Jira, Asana, Monday.com can be quite helpful.
Communicate with other team members – Implement regular meetings
Since you’re no longer close to your co-workers or manager, it’s good to schedule 1:1 check-in meetings with them on a weekly basis to chat about your goals, upcoming projects and daily tasks. Use this time to clarify any concerns or questions you might have, plus inform about achievements and future tasks. Using communication, video conferencing platforms such as Slack, Skype, Zoom or GoTo can be quite helpful.
Get dressed properly and set up a workstation
Your morning prep routine – People often joke that they would love to work in their pyjamas but, in reality, getting dressed as if you are heading to the office can help put you in ‘work mode’. It also ensures you look professional in all video meetings. The same mindset applies for a proper workstation set up, it can help you stay focused on activities while WFH, so make sure you have one!
Stay connected, lean on community
To feel supported and stay connected to the “real world”, become part of a remote community. We’ve found that being surrounded by others who are successfully working remotely inspires us to remain productive while embracing the flexibility. Plus, human interaction can make all the difference in your productivity as well as your mental and emotional well-being. Participate in Facebook Groups, Slack Channels, attend online events and other community initiatives 🙂
Make the most of your cloud-apps
Automate processes as much as you can. Take advantage of the perks of using cloud-based apps for greater collaboration when working remotely: Cloud computing has made it incredibly easy for workers in a company to collaborate and being able to keep providing the same service level to clients! At BGL, we use a number of cloud applications and that is allowing us to keep providing next level service to clients and collaboration between teams. Make sure you and your team have the right resources in place and are making the most out of it.
Plus, keep positive, enjoy a nice coffee, play with your pets, and celebrate your family!
Working from home can be a big transition. You might feel any combination of lonely, isolated, stressed, frustrated, anxious, unmotivated, or — on the other hand — relieved, relaxed, energised, or productive. It’s all OK and normal. Take it easy on yourself and make sure you remain positive!
If you want to find out more about BGL’s updates, click here.
Working from home can be a big transition. You might feel any combination of lonely, isolated, stressed, frustrated, anxious, unmotivated, or — on the other hand — relieved, relaxed, energized, or productive. It’s all OK and normal.
BGL is proud to announce another major release of Simple Fund 360 which includes changes for the government’s Stage 1 response to COVID-19, integration with Cointree, a cryptocurrency exchange platform, and much much more.
“I am really proud of the BGL Team” said BGL’s Managing Director Ron Lesh. “Through this really tough period and with the whole Team working from home, they have continued to provide our clients with first class customer service and responded to legislative announcements in a timely manner. Being able to pivot within a sprint to handle the pension and other changes shows exactly how agile development processes should work”.
Yesterday, BGL released Stage 1 the COVID-19 SMSF changes, enabling users to perform reviews of Account-Based, TRIS and TRIS retirement phase pensions for the 50% minimums. At the same time, we released integration with Cointree, a cryptocurrency exchange platform, allowing users to download transaction files from Cointree and import directly into Simple Fund 360 and an update to the Investment Income Comparison Report for the 45-day holding period rule and much more.
“In just 3 months, the Simple Fund 360 and API teams have delivered 4 releases, including an accounting workpapers update, property dashboard, mobile app Engage by BGL for Android users and more! No other industry player has delivered so many new features to their clients over the past 3 months” noted Lesh.
“The ability of the BGL Team to operate “as normal” through these difficult times is a tribute to the quality of our people” added Lesh. “This is why both CAS 360 and Simple Fund 360 are clear market leaders in the corporate compliance and SMSF admin space with over 7,000 firms maintaining 650,000 entities subscribed to our software solutions”.
For a full list of new features, check out the BGL Community.
Thank you for being resilient, brave and committed to your cause and to your clients.
I was contacted today by a client who advised me one of their software providers saw the current crisis as an opportunity to price gouge. The firm had been using this other software for a while and was certainly not wrapped with the software or the service but had stuck it out for a while. We all know what that is like. The fear of changing is worse than the fear of staying!
But then this software provider decided to increase the price of their software right in the middle of these difficult times. What chutzpah!
I am appalled – and so was the client.
At BGL, we want to help clients (and potential clients) not to screw them over.
So, we are offering our desktop clients, cloud clients and new clients a buy now, don’t pay until 1 July 2020 investment opportunity.
SO
If you are a current CAS 360 client, increase your number of companies today and you will not pay for the new companies until 1 July 2020.
If you are a current Simple Fund 360 client, increase your number of funds today and you will not pay for the new funds until 1 July 2020 (this included bank data and share data services).
If you are a CAS Desktop client, migrate your companies to CAS 360 today and you will not pay anything until 1 July 2020.
If you are a Simple Fund Desktop client, migrate your funds to Simple Fund 360 today and you will not pay anything until 1 July 2020.
If you are a not a BGL client, talk to us about moving to CAS 360 and / or Simple Fund 360. Sign up today and you will not pay anything until 1 July 2020.
And to all our clients
Thank you for your support over the past few weeks.
We have 150 team members working from home all doing their very best to service you through these difficult times.
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