BGL is the National Winner of the 2024 Australian Achiever Awards for remarkable services in Information and Communications Technology Services
“This is an incredible achievement and acknowledgement of the BGL team,” said BGL’s Chief Executive Officer, Daniel Tramontana. “This marks BGL’s 20th Australian Achiever Award and I am incredibly proud of our team. It is a testament to our unwavering commitment to delivering exceptional experiences and customer service to our clients”.
Australian Achiever Awards are an independent award system based on customer assessments. The award system focuses on eight criteria: Time-related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral.
The award includes special recognition for Andrew Paszko, Simple Invest 360 Product Manager, Andrew Perera, Business Analyst and Daniel Tramontana, CEO for their excellent customer service.
“I am grateful to have been listed as one of the special recognitions, but this is truly a team effort”, added Tramontana. “Our achievement of winning the national title for 2024, along with our exceptional customer satisfaction score of 99.60%, underscores the dedication and hard work of the entire BGL team. This recognition is a testament to our commitment to delivering outstanding service and reflects the ongoing support of our valued clients and partners”.
Accompanied by glowing client testimonials, the award highlights BGL’s exceptional customer service.
“I am a long-term customer of BGL Corporate Solutions and I have taken up more of their services in the last two years,” a customer of BGL said. “They go above and beyond the normal levels of service I expect from an information technology business…The team have excellent communication skills and are enjoyable to deal with.”
Another customer said, “They are knowledgeable and a pleasure to deal with. Everyone is always helpful, polite and friendly. They are active and forward-looking and continually develop their software. The Regtech and Masterclass functions are excellent”.
