March 2019

BGL Account Manager and host of the pod Jorge Tsipos interviews BGL’s Adriana Cavello.

• Integrating client data across multiple databases in accounting firms – moving from multiple silos of information into one database shared everywhere.
• Do you just ‘switch on’ a software integration, how does it work?
• Cleaning data sets – be the integrations specialist that you want to see in the world.
• Have a checklist – the step-by-step process of change management implementing new software in any organisation.
• What are the little things in the product that have an outsized effect on the client experience?
• Adriana’s personal journey through BGL over the last 7 years.
• How do you deal with all the product feedback from client, make decisions and prioritise the responses.

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